A unanimous conclusion

Everybody is unique and sees the world from their own particular perspective. We all communicate and behave in our own way.

As a result, we all make the same communication mistake: talking to others the way we would like them to talk to us. Whereas the ideal policy would be to talk to others the way they want us to.

The golden rule: adapting to your contacts

But first you have to know their profile! In a long-term relationship, this is relatively simple, as you’ve had time to get to know each other. In the short-term, it’s not so easy.

Good managers know how to adapt instinctively. Experts have drawn on their recommendations and their experience to identify different behavior and communication profiles, and this has led to the DISC model!

Profile identification with DISCp4

This evaluation tool is used to improve productivity, teamwork and communication. The model focuses on modes of communication and behavior.

It is NOT an IQ test. It does NOT measure intelligence, proficiency, mental health, personal values etc. DISCp4 profiles describe human behavior in different situations, for instance in response to stress, challenges, complex issues, crises, procedures etc.

Aim

Knowing your own profile and that of your co-workers is key for more efficient communication, both written and oral. It allows tasks and objectives to be allocated more effectively and helps identify needs and constraints etc. It also allows managers to choose the best team-members for each context.